The problem

Returns are increasing at a faster rate than online sales.

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Our solution

Minimise returns and maximise profits with our award-winning technology.

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Retail returns are costing you time, money and lost sales.

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Maximising the potential of your returns data

What is Clear Returns?

Did you know that...

Online retail is growing fast, but returns are growing faster. 1 in 3 fashion items sold online are returned, artificially inflating revenue, draining cash and damaging customer experience and profits.

Clear Returns’ predictive software has found that typically:

  • Fewer than 10% of products cause 50% of returns.
  • Up to 50% of returns can come from first time buyers – and most don’t shop with you again.
  • 1% of your customers cause up to 10% of your returns costs.

If you don’t have a clear view on the real causes and costs of your returns,

you’re not alone. And even fewer retailers have the timely, automated responses necessary to tackle the most costly returns issues fast.

That’s exactly what Clear Returns specialise in.

We grow the proportion of product that is kept by your customers. A clear return – grow what your customer keeps and you will keep more revenue.

Retail returns are costing you time, money and lost sales



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Clients talk

  • Vicky Brock has been a cornerstone of the Digital Analytics Association since its inception. Not only serving on the Board of Directors for two terms, Vicky became a Certified Web Analyst, the highest achievement the DAA can bestow. Applying her leadership skills and knowledge of the online world to the task of reducing product returns is exciting. I’m looking forward to some provocative success stories.
    Jim Sterne, Chairman, Digital Analytics Association
  • The team at Clear Returns have developed a product that will significantly help the retail industry. I will be recommending all our retail clients speak to Clear Returns. Their software will save them money and allow them to get under the skin of their consumers buying habits which is imperative in today’s market.
    Susie Fraser, CEO, Incentive Media Ltd
  • Clear returns is just exactly what retailers have been searching for. Retailers can only benefit from the great knowledge and understanding of the retail sector within the Clear Returns team. In this multi-channel shopping world, getting to grips with consumer buying habits is absolutely crucial for profit and success in today’s challenging market place.
    Lorraine Howard, Director at NN4M
  • You just know when you are working with a rockstar team! Clear Returns is made up of incredibly clever people with terrific technical ability. Their vision in re-engineering profit into retail is truly game-changing.
    Jim Duffy, CEO Entrepreneurial Spark