ACT FAST FOR PREVENTION
WHAT THEY KEEP MATTERS
DATA, CLEAN, IN ONE PLACE
HELP WHEN YOU NEED IT
CAMPAIGNS CAUSING RETURNS?
TOXIC OR UNSUNG HERO?
Prevent returns before they happen
Returns can be caused by products, marketing, unfulfilled promises or customer behaviour. Uniquely we identify the root causes, show the cost of inaction and our data platform triggers customised preventative and remedial responses. Our software can even inform future stock buying and marketing decisions to minimise future returns. Our data driven technology lets you pre-empt returns, by focusing on 3 key areas…
80% of first-time shoppers who return may never buy again – we trigger relevant service responses to save future revenue
Fewer than 10% of products can cause 50% of returns. We alert you to problem products after as few as 5 returns.
Marketing & Service
Your marketing spend & content can drive up returns. Expectation gaps cause returns. We spot where you’re confusing or misleading customers into returning.