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Tag Archive

Below you'll find a list of all posts that have been tagged as “customer satisfaction”

Clear Returns MetaPack Returns Webinar

Retail Returns Insights Webinar Available Now

Are returns a headache for your retail business? Clear Returns invites you to listen to the solutions explored in our …

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CEOClear Returnscustomer satisfactionMetaPackretailreturnsreturns intelligenceVicky Brockwebinar
01

The future of retail and the returns that come from it

In the rush to give shoppers what they want, when they want, and on whatever device, retailers have flocked to …

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Black FridayClear Returnsconsumer behaviourcustomer satisfactionData analysisretailreturns

Are you targeting the right customers with your email marketing?

Recent studies revealed today indicate that customers are increasingly receptive to email marketing techniques, but are you targeting the correct …

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consumer behaviourcustomer satisfactioncustomer segmentationemail marketingover-buyers

It’s not what they buy, it’s what they keep

Our CEO Vicky Brock discusses in our blog this week the new point of sale – it is not when …

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customer satisfactionibm business connectIBM SmartcampInternet Retailingreturnsreverse logistics

Christmas shopping – are you seeing the full picture?

Retailers know December as the month of high sales and high profits as customers Christmas shopping is completed, but it …

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bbcChristmas shoppingcustomer satisfactiononline retailreturns

The retail discounting debate

Drapers reported today that some retailers have already begun discounting their autumn ranges in a bid to stimulate business, but …

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cogentacustomer satisfactiondiscountingdrapersfat facehouse of frasersupergroup

The challenges of omnichannel retail

The concept of ‘omnichannel’ has been discussed frequently and in the upcoming conference season it pops up on many  retail …

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customer satisfactionomnichannelreal-timereturnsreverse logisticsstock visibility
istock-laptop-420x282

3 key areas to improve customer satisfaction online

What must retailers do to ensure customer satisfaction online in 2013? The latest report from eDigital Research and IMRG published …

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customer reviewscustomer satisfactiondeliverye-commerceedigital researchIMRG

How to handle the over-buying customers

The over-buying customer is a tricky customer to handle. They love to bring the shop to them, they buy a ton …

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customer satisfactioncustomer segmentationretailreturnsserial returners

The missed opportunity from dissatisfied customers

Our research shows that the largest proportion of returns are often caused by first time, dissatisfied customers. These customers were dipping …

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customer satisfactiondissatisfied customersresearchretailreturns
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Clear Returns Ltd is a company registered in Scotland with registered number SC422869 and is registered for VAT under registered number 154 1666 13.