Posted by Ellie November - 25 - 2013 0 Comment

As more and more shoppers are constantly surfing the web on mobile devices, there has been an increase in what retailers and trade press are calling 'showrooming' - where consumers try an item in store and then check online to see if they can get a better deal elsewhere. A recent

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Posted by Vicky November - 15 - 2013 0 Comment

This week I am in grumpy shopper mode.  I’ve been moaning all week.  Why?  Because my local supermarket took my nice new slippers away.   OK, they didn’t come round and steal them in the night.   I walked in and handed them over voluntarily.  But then I’d only had the...

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Posted by Ellie November - 11 - 2013 0 Comment

Offline versus online, consistently the channels are being merged - but how different is consumer behaviour between channels? Clear Returns investigate.   A recent study of 2,000 consumers, reported in the Continue Reading →